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Field Service Lightning

App Solve is proud to have the most Field Service Lightning Implementations of any Canadian-Based Salesforce Implementation Partner, and the 3rd most in the world!

Our Expertise in Field Service Technologies

App Solve is a leader and early adopter in the Salesforce.com Field Service Lightning platform. In April 2016, we implemented the very first Field Service Lightning solution that was ever purchased in all of North America in Salesforce.com’s small-business vertical to an exciting business experiencing exponential growth in Boston, Massachusetts. App Solve implements Field Service Lightning for the first time with customers but also specializes in migration projects from previous platforms as well as ‘rescue projects’ after an unsuccessful implementation.

If you have people in the field and are looking to scale your business or be a disruptor in your industry, contact App Solve today!

Salesforce Field Service Lightning

Schedule and Deliver with Ease

Seamlessly re-shuffle appointments, easily book employee time-off and handle absences, and clear customer sign-off for world-leading customer experience

Make More Money

All digital – so never miss an opportunity to invoice your customers, clear customer sign-off, and track your assets and proactively manage customers and issues

Save More Money

Skills-based routing sends the right technician, at the right time, job-based instructions in your technicians’ hands, and better staff on-boarding

Customer Stories

THE CHALLENGE

In order to build customized smart homes for their clients, their technicians would have to be out on the field completing work. The company anticipated the challenge of communicating with their field service workers.

THE SOLUTION

The appropriate solution to address the challenges would be a Field Service Lightning implementation featuring a mobile component, electronic signatures, project management, email integrations and Shopify integrations.

THE CHALLENGE

The Field Service Lightning implementation they had in place could not go live and they sought out another partner to address the challenges that they were faced with.

THE SOLUTION

We created a new “Site” Record, won Opportunities, and updated the work order views and ability to view Service Contracts. We also improved asset history visibility and the user experience.

Case Study

Find out how App Solve has helped companies implement Field Service Lightning Solutions

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